Providing remote support is an important part of any comprehensive IT support service. Here at Dalkeith Computers we have been providing remote support services for over 15 years.

Remote support software saves time and money. It’s cheaper to fix the problem remotely as an on-site visit is not required.

Support can be provided at any time and any location. We have clients all over the UK and some in Europe. We have also used it to troubleshoot problems as far away as Australia on occasion!

We can arrange to look at the problem when you are not there for example. As long as the computer is switched on and connected to the Internet, we can investigate the problem as easy as if we were sitting in front of the computer!